Monday, May 10, 2010

10+ mistakes Linux newbies make

New desktop users can make plenty of mistakes (as can anyone). But knowing which mistakes to avoid, from the start, helps prevent a LOT of frustration. I’ve handled the topic of mistakes new Linux admins make, but never those of desktop users. Here are some of the most common Linux desktop mistakes I see new users make.

Note: This article is also available as a PDF download.

1: Assuming they are using Windows

Although this might seem way too obvious, it’s not. The average user has no idea there are even different operating systems to be had. In fact, most average users couldn’t discern Windows XP from Vista from 7 (unless they are certain Windows 7 was “their idea”). Because of this, new users might believe that everything works (or doesn’t work, as the case may be) as it does in Windows. Make your end users aware that they are using a different operating system — and that it works differently.

2: Trying to make exe files work

Unless you have done your homework and installed WINE, double-clicking those .exe files simply won’t do anything. And when that happens, your end users are going to be upset. I have seen many an end user download an app made for Windows assuming that it will work for Linux. Make it clear to users that Linux, like Windows, will only run applications made for that operating system. This, of course, is tossed out the window when WINE is involved. But new users won’t be using WINE anyway.

3: Choosing the wrong distribution

One of the biggest problems for users is choosing the wrong distribution. Imagine being a new user and selecting Gentoo or Slackware or Fedora! Yes those are all good distributions, but any of them would send a new user running away in fear. If you are in the initial stages of helping a new user out, do yourselves both a favor and choose the distribution carefully. Consider the user’s ability, needs, and hardware before you make that selection. Don’t just jump on board Ubuntu because everyone says you should. A lot of distributions out there are made specifically for new users. Give them all a close examination before making the choice.

4: Not finding software

Read more: TechRepublic

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