Friday, July 12, 2013

Using the “secret” Windows 7 Problem Steps Recorder to Create Step by Step Screenshot Documents

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When I show this tool to developers or QA guys, their eyes light up with excitement. When you work in Application Compatibility, you spend a lot of time documenting problems ;-).  In this post, I'll talk about some of the tricks and tools I use for documenting issues.

There's a slick new tool called the Problem Steps Recorder that is included in Windows 7.  It's intended for users to capture step by step actions and screenshots to illustrate a problem. It's a great tool for its intended use. However, if you create a lot of documents with screenshots or need to document a procedure, this tool can save you a lot of time. 

Finding PSR
The biggest issue with PSR is finding it.  Since it's intended as a troubleshooting tool, the tool is not directly exposed in the Start menu or Control Panel. When I demo PSR, my corny joke is "You need to use PSR to show people how to find PSR."

Here are two ways to launch the tool:

  1. Launch the executable by typing psr.exe from a command prompt or the search bar.
Type the keyword "record" in the search bar: 

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