When I show this tool to developers or QA guys, their eyes light up with excitement. When you work in Application Compatibility, you spend a lot of time documenting problems ;-). In this post, I'll talk about some of the tricks and tools I use for documenting issues.
There's a slick new tool called the Problem Steps Recorder that is included in Windows 7. It's intended for users to capture step by step actions and screenshots to illustrate a problem. It's a great tool for its intended use. However, if you create a lot of documents with screenshots or need to document a procedure, this tool can save you a lot of time.
Finding PSR
The biggest issue with PSR is finding it. Since it's intended as a troubleshooting tool, the tool is not directly exposed in the Start menu or Control Panel. When I demo PSR, my corny joke is "You need to use PSR to show people how to find PSR."
Here are two ways to launch the tool:
- Launch the executable by typing psr.exe from a command prompt or the search bar.
Type the keyword "record" in the search bar:
Read more: Pat's Windows Development Blog