Tuesday, January 18, 2011

Resolving IIS7 HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.
As part of my work recently I was moving SQL Monitor from the bespoke XSP web server to be hosted on IIS instead. This didn't go smoothly. I was lucky to be helped by Red Gate's support team (http://twitter.com/kickasssupport).

I had SQL Monitor installed and working fine on the XSP site but wanted to move to IIS so I reinstalled the software and chose the IIS option. This wasn't possible as IIS wasn't installed on the server. I went to Control Panel, Windows features and installed IIS and then returned to the SQL Monitor installer. Everything went as planned but when I browsed the site I got a huge error with the message

"HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid."

All links that I could find suggested it was a permissions issue, based on the directory where the config file was stored. I changed this any number of times and also tried the altering its location. Nothing resolved the error. It was only when I was trying the installation again that I read through the details from Red Gate and noted that they referred to ASP settings that I didn't have. Essentially I was seeing this. I had installed IIS using the default settings and that DOESN'T include ASP.

Read more: Jonathan Allen